Legal

Privacy Policy

Last updated: 1 August 2025

1. Data controller

Hazelhub Analytics Co., Ltd.
Bae Hyejin, 57 Ilsan-ro 10-gil, Goyang-si, Gyeonggi-do 10000, REP. OF KOREA
Email: info@service-hazelhub.click
Phone: +82-31-4752-8163

2. Scope

This policy describes how we handle personal data when you visit service-hazelhub.click, submit the contact form, or engage us for claims visualization services.

3. Data we collect

Website visitors

  • Contact form: name, email, message content, optional engagement selection
  • Technical data: IP address, browser type, pages viewed (if analytics cookies accepted—see Cookie Policy)
  • Cookie consent preference stored locally in your browser

Clients

  • Business contact details of designated representatives
  • Claim extracts and related files you provide for engagements
  • Communication records related to scope, delivery, and invoicing

4. Purposes and legal bases

  • Responding to inquiries and preparing quotes (pre-contractual steps and contract performance)
  • Producing and delivering visualization materials (contract performance)
  • Website security and essential functionality (legitimate interests)
  • Analytics to improve site content, only if you accept analytics cookies (consent)
  • Compliance with tax and accounting obligations (legal obligation)

5. Retention

  • Contact form submissions: up to twenty-four months unless an engagement begins
  • Working claim extracts: deleted thirty days after delivery unless extended retention is agreed in writing
  • Final deliverables archive: up to seven years for contractual and tax records
  • Analytics data: per provider defaults, typically up to fourteen months

6. Sharing

We do not sell personal data. We may share data with:

  • Print and courier vendors bound by confidentiality obligations
  • IT hosting providers operating secure infrastructure
  • Professional advisers where required by law
  • Authorities when legally compelled

7. International transfers

Our primary processing occurs in the Republic of Korea. If we transfer data internationally—for example, to a cloud provider with servers outside Korea—we implement appropriate safeguards such as contractual clauses and vendor security assessments.

8. Your rights

Under applicable Korean privacy law, you may request access, correction, deletion, or restriction of your personal data, and withdraw consent where processing is consent-based. Contact us at info@service-hazelhub.click. We respond within thirty days where feasible.

9. Security

We use access controls, encrypted transfer for client files, and staff confidentiality training. No method of transmission is completely secure; we cannot guarantee absolute security.

10. Children

Our services are directed to business professionals. We do not knowingly collect data from individuals under sixteen.

11. Changes

We may update this policy by posting a revised version on this page with a new "Last updated" date.